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You may return most new, unopened items within 30 days of delivery for a full refund (Please note that food/MREs/rations/MREs components with a valid expiration date and without any damage to the packaging is not eligible for return). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery is not eligible for a refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Due to high volume of orders resulting from the current global situation, we must extend the processing time for orders slightly. Please rest assured, we will do everything possible to ship your order as soon as we can.
Independence Day Special: Russian EMERCOM 24 Hour MRE + FREE BPESV Bundle
Celebrate Independence Day with our exclusive offer: the Russian EMERCOM 24 Hour MRE, now available with a FREE BPESV Bundle!
Product Highlights:
Russian EMERCOM 24 Hour MRE: Designed for the Russian Ministry of Emergency Situations, this MRE provides a full day's worth of meals. Each package includes three nutritious and satisfying meals, ensuring you have the energy you need for any activity.
Comprehensive and Convenient: These MREs come with all the essentials, including portable heaters, waterproof matches, and cutlery. Perfect for emergency situations, outdoor adventures, and busy lifestyles.
Varied Menu: Enjoy a variety of main entrees, side dishes, snacks, and drinks. Each meal is crafted to meet high nutritional standards, ensuring balanced and adequate energy intake throughout the day.
Free BPESV Bundle: Included with your EMERCOM MRE is the BPESV (On-Board Rations for Airplane and Helicopter Crews). These in-flight rations are specially designed for aviation personnel, ensuring they stay nourished during flights.
Don't miss this limited-time Independence Day offer to enjoy the robust nutrition and convenience of the Russian EMERCOM 24 Hour MRE with the added benefit of the BPESV Bundle. Order now and ensure you're prepared for any situation, whether on the ground or in the air!
You may return most new, unopened items within 30 days of delivery for a full refund (Please note that food/MREs/rations/MREs components with a valid expiration date and without any damage to the packaging is not eligible for return). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery is not eligible for a refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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